Student's Survival Guide - E-Services in Metropolia
Help from IT Services
The IT Services website offers instructions on using Metropolia IT Services
In a problem situation you can contact Helpdesk
- by making a service request at https://hd.metropolia.fi,
- by sending email to email@example.com, or
- by calling the phone service at 09 7242 6969.
Phone service hours can be found on the IT Services web site front page.
Software for students
Windows and server operating systems
Microsoft Windows 8.1, Windows 10 and server operating systems are available if the study program has made an arrangement with the software supplier. Does not include Microsoft Office.
WmWare products are also available.
Free MS Office package and other software in home use
Students can download and install Microsoft office 365 Education software package for free.
Home Use Software - Various software available to students and staff members, for example Autodesk
http://www.ilmaisohjelmat.fi - Other useful freeware
E-services at Metropolia
OMA - Student's Desktop
Student's IT tools can be found in OMA portal by one login.
You can use OMA also on mobile devices.
Students have their own Metropolia e-mail address while registered as students. The software used is Outlook. (Official Metropolia e-mail and workspace e-mail is sent there.).If you do not use your Metropolia e-mail, you should redirect your e-mail to the e-mail address that you use.
Most Metropolia students find their schedules at lukkarit.metropolia.fi.
Printing, copying, and scanning
Students can print, copy and scan using Toshiba multifunction printers. Printing and copying is fee based, but scanning is free.
Get a copy card from the library and activate the card by associating it with your Metropolia user ID.
Adding value with top-up cards or online payment is possible.
User account and password
Here you can change your user account password. Login to see your user ID and email address at Metropolia (you should change your password periodically).
If you have forgotten your password or you want to activate a new user ID, you can use your personal netbank user ID or mobile certificate when logging in at amme.metropolia.fi/activate or password.metropolia.fi.
All computer class rooms are open for all students regardless of study program
Computer class rooms in all locations are open to all students when not reserved for class. Enter class rooms with RFID pass or with porter's help.
Facilities and Equipment
Using the wireless network
Students use primarily Eduroam network. At login, give your user ID in the format firstname.lastname@example.org
Wireless network instructions
Moodle is an online learning environment used in many courses.
Microsoft Office 365 Education and Google Apps for Education cloud service suites are used in Metropolia.
G Suite for Education (info page)
Microsoft Office 365 Education (info page)
Secure use of information systems
All students are advised to read carefully our rules and regulations as well as information security instructions and follow them carefully.
Information security instructions
IT support is selling used computers and peripherals 2-4 times a year.
Sale dates are announced at hallways, in OMA portal and on IT support computer sale page.
Student health care
Find your campus student health nurse's contact information in Oma.
If you live in Helsinki, you can use the City of Helsinki eASIOINTI service. Begin by filling out the preliminary information form (available on the site).
Your student union website offers tips and more information on events and benefits to students.
Order transcripts of records, educational certificates and other electronic certificates. Documents will be mailed the next business day to the address of your order free of charge.
- Help from IT Services
- Software for students
- E-services at Metropolia
- Other services