Updated info pages of the cloud apps of G Suite for Education.

There are problems with working old rooms on Adobe Connect provided by Funet Tiimi

Rooms or recordings don´t open necessarily.

You can make the new room or use Skype for Business or Microsoft Teams.

The problem is currently repairing by the vendor.

On the printing system has been appeared the problem, which is repairing currently.

We apologize for inconvenience.

In the future we hope to get service requests of IT problems with individual systems and devices.

You can make a service request on http://hd.metropolia.fi send email to helpdesk@metropolia.fi.

 

OMA's workspaces are working again.  

Currently, more than one third of Helpdesk's support staff are away. We ask for patience because we can react more slowly than normal to

customer service requests.

The situation may continue next week.

A service request is made on the website https://hd.metropolia.fi

Metropolia information systems will be transferred from Bulevardi server room to Leppävaara on September 22-23, 2018. The transfer is part of getting prepared to closing down the server room by the end of the year.

Due to the transfer of information systems there will be outages in many services during the weekend. The outages will affect one service at a time and they duration of an outages can be anything from 5 minutes to several hours.

The information systems transfer will case longer outages in the following services:

  • desktop.metropolia.fi / securedesktop.metropolia.fi remote desktop services - unavailable all of September 22 beginning at 10am.
  • workstation login: a few 10 minutes outage (if you cannot login to a workstation, wait for 10 minutes and restart the computer)
  • licensing services: outages in many services requiring a network license, duration approximately 20 minutes/service
  • instruction related services:
    • smarteam
    • teamcenter
    • msnav
    • flash
    • bim.edu
  • upper secondary level services: Wilma and Primus (popjazz & conservatory)

The transfers do not case outages in OMA, email, or Metropolia web pages, which will function as normal over the weekend.

We apologize the inconvenience cause by the outages

 

Staff IT Tips

OMA will be updated Wednesday 29.8.2018 at 4 pm - 5 pm. Due to the update, there can be some short service breaks.

The update will include bug fixes along with a new service: People Finder. There will be more info about People Finder later.

Computer etc. sale

Location and time: Leppävaara, 23.8. / 28.8. / 29.8. / 30.8 / 1.9. (optional)


Metropolia is selling used computers, peripherals and other goods. Price is determined by brand, model and level of operability.

Further information:  http://bit.ly/2zimarp


    

Security updates will be installed on Tuesday August 21, 2018 from 4:00 pm to midnight.

There are short outages on following IT systems:

Email, Skype for Business and O365 logging, finance and personnel system, remote desktop/securedesktop systems, instructions´ and projects´ web services including users, vhost, project servers, common web services among others oma.metropolia.fi, wiki.metropolia.fi, elomake.metropolia.fi.

Maintenance break in homedirectories on Thursday, July 12, 2018, between 13:00 to 16:00 (about 1 hour)

IT Support

There will be casual short breaks on network connections during summer due to the construction of new campus network.

Metropolias´s network drive system is under maintenance on Tuesday June 26, 2018 from 10:00 am to 6:00 pm.

The maintenance involves some outages from 5 to 10 minutes to working of all network drives (drive U, home directories etc.).